Covid-19 Measures

We are now OPEN and looking forward to welcoming you to Leven House.

We have put in place some measures to ensure your comfort and safety, please take some time to read the below information. If you have any queries please call us on 01764652529. 

Pre-Arrival

Will will contact you with all the neccessary information about your stay and our Covid-19 measures we have in place.

We would politely ask that if you display any of the Covid-19 symptoms that you postpone your stay with us.

 

Check-in

Check-in time is 4 – 6pm and we will ask guests to provide exact check-in times prior to arrival. Earlier or later check-in times on request. Check in will be done socially distanced and our mobile number provided to give any assistance during stay. Our website will be updated with local attractions and dining options locally.

Sanitiser will be located at the entrance to Leven House and we would ask all guests to use this on arrival.

Bedrooms

As a small family run bed and breakfast we will operate with only 4 of our 8 bedrooms to ensure extra time can be given to fully sanitise rooms prior to your arrival. Rooms will be cleaned with Hospital grade cleaning products. Areas of high contact will be additionally sanitized;;

  1. Lights, Lamps, Switches & Electronic Controls
  2. Handles & Knobs
  3. Major Bathroom Surfaces
  4. Remote Controls,
  5. Bed & Bedding
  6. Bath Amenities
  7. Tables, Desks & Nightstands
  8. Food & Beverage Amenities

We have removed books, guest directories, cushions and throws from rooms. Once rooms are cleaned they will be locked and room keys will be sanitised and placed in a sealed bag for your arrival. Rooms will not be accessed by us during your stay and any extra towels or housekeeping items that are required can be arranged to be left outside your room.

Dining Room Breakfast

Our breakfast room is sufficiently large to allow 4 tables at a time to dine while maintaining social distancing. The buffet and self service has been removed and we will be offering table service only. Breakfast is served from 8am – 9am and to allow a sufficient level of service we ask that our guests’ book time slots on arrival and pre-orders are required. Menu is provided on check in with you key.

Room Service Breakfast

We will also be able to offer room service breakfast (and when the sun shines you can sit on our terrace with great views of the hills) Our Room Service breakfast will consist of a bottle of orange juice, takeaway cup for hot beverage, piece of fruit, cereal bar, pastry and a porridge pot or hot breakfast roll of your choice; Bacon, egg or sausage.

Early or Takeaway Breakfast

For anyone leaving early a takeaway breakfast is available from 7.30am – 10am. This can be arranged for earlier if you have an early start. This consists of Orange Juice, cereal bar, Apple, Pain Au Chocolate. Takeaway cup for hot beverage.

Checkout

Checkout out time is 7.30am to 10am. Earlier checkout is available with prior arrangement and per above a takeaway breakfast can be arranged. Payment must be made on arrival and is done via our online payment system, STRIPE.

We would ask that if you display any Covid-19 symptoms within 14 days of departing that you contact us so we can take the necessary steps.

Guest lounge

Our guest lounge will be closed until further notice but guests are welcome to use the dining room if they wish to order takeout from any of the local restaurants. We can provide plates and cutlery on request.

Garden Terrace

We have a large garden and terrace which offers spectacular views of the surrounding hills. All of our guests are welcome to use this. Our room service breakfast can be taken and enjoyed here. We just ask that you leave it tidy for the next guests. Sanitizer spray will be left on the terrace for your use.

Guests will be able to come and go as they please while staying with us and will obviously need to observe the guidelines when they go out and about the local area and use other local businesses. Our website lists a lot of local attractions and links can be followed to get all the latest information on opening hours and access.

We hope this helps reassure you and if you have any queries prior to making a booking please call us on 01764 652529 and Nicola and I will be delighted to help you.

Finally I would also encourage you when making a booking to book direct on our website or call us and we can deal with it directly. These are challenging times for small businesses and booking direct ensures us and indeed other accommodation providers receive the full rate when booking and will help us recovery from what has been an exceptionally challenging period. Help hospitality get back on its feet and please book direct. We also have great local restaurants and small artisan shops and we would encourage all our guests to try and support these businesses when out and about in the Crieff area and indeed wherever you live.

We hope to welcome to Leven House and we will do all we can to ensure you stay is a comfortable one enjoying an area of outstanding natural beauty and plenty of outdoor space to enjoy (socially distanced) fun.

Kind regards

Duncan & Nicola Fraser